Summary
QUALIFICATIONS: Strong professional experience supporting, repairing, and troubleshooting PCs, printers, hardware, software and network related issues.
EDUCATION: Currently enrolled in the CompTIA A+ Certification Prep Class, Part I and Part 2 and I will have my certificate by years end.
Specialties
EXPERIENCE: 10-years of Help Desk/ Desktop support experience and 8-years Server / Network support previously.
Participated in a Dell warranty replacement program for of several thousand PC’s at Blue Cross-Blue Shield.
Experience in the healthcare field records management area, expert in all versions of Microsoft Office.